Username issues/ login issues

Support Website
1

My original username was ‘Chandler’, which still exists and I have the password for it. I just pulsed a few minutes ago before updating to the new client. Now I am begin prompted to login with an email address instead of a username. I had not been on the website since it has been updated. I do not know what email address is associated with my username or if it was not pulled over properly. I should be using the one I am logged on with now.

Any support from an Administrator would be great. I can still login to the old client.

2

If you still have the old client logged in, you can get your registered email address from the ‘Account Info’ window. Change it to your current one after you’ve logged in.

3

Thanks, the issue was that I had already made my last pulse and uninstalled the older client. I did not realize I still had it on my laptop though, so no worries, I found it without having to have an admin look for it for me!

Thanks!