PSA to all the people that cant start whatpulse [GeoIP]

Support Client software
1

There are a few recent threads with people having whatpulse crashing and unable to start.
I had that problem too, the logs indicated that GeoIP.dat could not be openened. I looked it was a 0 byte file.

Solution:
Download GeoIP.dat
(i used this website: Free updated GeoIP legacy databases )

Put the new GeoIP.dat into this folder replacing the old one C:\Users***\AppData\Local\whatpulse
Whatpulse is running fine again

2 Likes
2

Thanks. This has resolved the issue for me.

3

Thank you so much this worked for me!

4

Yeap, this was issue for me too.
It just stoped working all of a sudden.
I would think this is a major problem.

5

This just saved me so much headache, I was already running it and it gave me a very strange error about trying to boot 4 times in 1 minute, then never booted again. Did basic troubleshooting to no avail, glad there was an answer here! Thank you.

6

Finally someone found a workaround. Windows 10 2004 Enterprise stopped launching it. Why Whatpulse themself did not patch it themself?

7

You can also remove the file, which will make the client download it again. There’s additional measures in the 4.0 beta to prevent the crash from happening: Login | WhatPulse

1 Like
8

The client should probably notify you if there’s a problem rather than just crashing (?) silently, I only found out it’s been broken for weeks because I got an automated “you’ve been gone a while” email.

9

For anybody having this issue on any other OS the data paths are as follows.

Windows: %localappdata%\whatpulse
Mac OS: ~/Library/Application Support/WhatPulse
Linux: ~/snap/whatpulse/x1/.local/share

2 Likes
10

The upcoming version will do just that. We’ve never experienced this one before, it was an unhandled issue if the database ever got corrupt. :frowning:

11

This doesn’t work for me - The app doesn’t run on my Window 10 or Windows 11 Machines anymore.
Thinking of uninstalling it’s been running pretty well since 2012 when I first started using it.

12

Instead of downloading from somewhere, just delete the GeoIP.dat file and the client will download it again. That will work.

1 Like
14

Wow this helped. Thank you!

15

After reading the top I was going to share %localappdata% but then saw your post. :slight_smile: Thanks for posting it to save others some clicks and typing!

Also, thank you to the poster for the find!