Error retrieving computer names

Support Client software
1

I’m getting this message on a couple of machines that I’ve attempted to update this afternoon. Machines are Win XP SP2 running nothing special. The XP SP2 machines I updated last night I had no problem with.

Cheers,

Pete

2

Here is the full message.

Error while retrieving Computer list

An error has occurred while communication with the website : Error creating SSL context ()

I’ve tried a few different Windows XP machines with exactly the same message so it would seem I’m not able to add machines right now.

Pete

3

Hello!

Are you sure tha time and date are correct?

4

Time and date are correct. I’ve managed to add another computer so I guess there’s something running on the other computers that’s causing the problem. I need to look into it further.

Pete

5

Install Microsoft Visual C++ 2008 SP1 Redistributable Package.

6

Thanks, that’s fixed it!

Cheers,

Pete