Wrong password for account Garbeld

Garbeld · July 21, 2009, 12:30am

Alright, so I’ve got 1.25 million keystrokes logged under WhatPulse, since I haven’t updated… since reinstalling my operating system a few weeks ago.
When I try, it gives me an error, “Wrong password for account Garbeld”.
Under Local Account Settings, Reset Password has no noticeable effect, and trying to use “Change Password”, I’ve gotten “Old password isn’t right.” Try logging out, it warns me that it’ll reset counts. I’m able to login on the website, so I know I know my password there.

v1.6.2.1, on XP 32bit, SP3.

bobL · July 21, 2009, 12:43am

Have you changed password on the website?

Garbeld · July 21, 2009, 12:56am

I believe I have. Not sure.

bobL · July 21, 2009, 4:17am

Well from my own testing, I can’t find anything wrong with the password changing system, maybe you’re just entering a wrong old password?

Tripledrop · August 25, 2009, 7:07pm

I have the exact same problem… I know my password, and it works on the site, but suddenly no longer works in the program. It used to, now it doesn’t.

Reset password doesn’t work, so I cannot get into the program. I definitely haven’t changed anything since I last pulsed a month ago.

zur · September 4, 2009, 2:33am

i also have this problem but i don’t want to log out since i have an enormously large number of keystrokes and clicks, and i’m 100% sure my password is correct.

Tripledrop · September 4, 2009, 8:53am

Seems to be quite common, can someone from Whatpulse comment or help?

Century0 · September 4, 2009, 11:36am

I am without a way to fix or correct this issue at the moment. The only thought that comes to my mind is that you may have reset the password from the client with an invalid email and thus your password reset email went to an invalid email, causing you not to receive it.

~Century0

Tripledrop · September 4, 2009, 11:39am

Thanks

Tripledrop · September 26, 2009, 9:12am

I take it there’s no solution to this? Think I may have to give up on Whatpulse…

Century0 · September 26, 2009, 11:18am

If you hit reset email, it should send an email to reset your password to the account that you utilized when you signed up. This is the only solution to this problem at the moment.

~Century0

Tripledrop · September 26, 2009, 11:44am

Where’s reset email plz?

Century0 · September 26, 2009, 2:29pm

http://whatpulse.org/forgotpass/

~Century0

Tripledrop · September 26, 2009, 2:32pm

Ah, you mean reset pass, not email?

Tried that, but it doesn’t work. As you can see, my password for the site is fine, as I am currently logged in!