Whatpulse client cannot be opened

Hi there,

I have problem opening the Whatpulse client on Windows 10 desktop.
I changed a new computer, and installed the latest Whatpulse successfully. However, the software cannot be opened, there are only Whatpulse icons in the taskbar (as showed in the screen capture). Any ideas I can solve this problem?

Whahtpulse1

Thanks!

That type of icon indicates the client isn’t logged in yet. Click it once and it should pop up - it’s likely that the “Please login” window is in the background. :smile:

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Thank you for your reply. The client is not poping up, either from exe file or the icon–actually when the mouse moved to those icons, they just disappeared shortly :disappointed_relieved: