Whatpulse Client and Windows 10 (20H2)

Support Client software
1

After i have update my windows 10 to 20H2 whatpulse has stopped working
I can’t pulse or login

I have tried to reinstall the software from scratch, but i trying to login nothing happens

I have run the client with --verbose and the log is full of this:

03-11-2020 22:17:41.950 TRACE WindowsSystem::getActiveApplicationPath()
03-11-2020 22:17:42.451 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:42.451 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:42.554 TRACE Settings::get( “logo_color” )
03-11-2020 22:17:42.842 TRACE Settings::get( “logo_color” )
03-11-2020 22:17:43.447 TRACE WindowsSystem::getActiveApplicationPath()
03-11-2020 22:17:43.942 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:43.943 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:45.444 TRACE OpenProcess failed for PID 4344 with error: 0
03-11-2020 22:17:45.445 TRACE WindowsSystem::getActiveApplicationPath()
03-11-2020 22:17:45.445 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:45.445 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:46.173 TRACE Settings::get( “logo_color” )
03-11-2020 22:17:46.306 TRACE Settings::get( “logo_color” )
03-11-2020 22:17:46.449 TRACE OpenProcess failed for PID 4344 with error: 0
03-11-2020 22:17:46.449 TRACE WindowsSystem::getActiveApplicationPath()
03-11-2020 22:17:46.450 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:46.450 TRACE Settings::get( “stat_net_protocol_record_unknown” )
03-11-2020 22:17:46.944 TRACE OpenProcess failed for PID 868 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1016 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 856 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1064 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1084 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1092 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1156 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1284 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1308 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1332 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1388 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1440 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1488 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1556 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1668 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1748 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1808 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1844 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1856 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1904 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1912 with error: 0
03-11-2020 22:17:46.945 TRACE OpenProcess failed for PID 1920 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2032 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 884 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 1104 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 1384 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2068 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2204 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2256 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2420 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2476 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2556 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2628 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2688 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2696 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2892 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2976 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3040 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 2736 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3108 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3172 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3240 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3292 with error: 0
03-11-2020 22:17:46.946 TRACE OpenProcess failed for PID 3428 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3448 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3456 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3504 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3612 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3688 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3696 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 3936 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4088 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4120 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4128 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4140 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4148 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4168 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4176 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4184 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4196 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4212 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4224 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4236 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4244 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4252 with error: 0
03-11-2020 22:17:46.947 TRACE OpenProcess failed for PID 4268 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4280 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4288 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4336 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4344 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4328 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4356 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4372 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4424 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4576 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4612 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4684 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4816 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4832 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4856 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 4900 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 5032 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 5072 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 5320 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 5360 with error: 0
03-11-2020 22:17:46.948 TRACE OpenProcess failed for PID 6336 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 6472 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 6508 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 6592 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 7320 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 7668 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 8508 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 8980 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 8032 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 9972 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 10212 with error: 0
03-11-2020 22:17:46.949 TRACE OpenProcess failed for PID 9852 with error: 0
03-11-2020 22:17:46.950 TRACE OpenProcess failed for PID 5020 with error: 0
03-11-2020 22:17:46.950 TRACE OpenProcess failed for PID 2956 with error: 0
03-11-2020 22:17:46.950 TRACE OpenProcess failed for PID 3216 with error: 0
03-11-2020 22:17:46.950 TRACE OpenProcess failed for PID 2504 with error: 0
03-11-2020 22:17:46.950 TRACE OpenProcess failed for PID 2348 with error: 0

2

Did you try updating to latest beta version ?

3

Yes, i have tried 2.9b3
The login webpage don’t popup, my default browser is firefox
and i have other computer wish has stop pulsing at all

i get a timeout error while pulsing

4

And register account or login via the new 3.0 version of the client, does not work
i pinged client.whatpulse.org and get the ip to 178.18.141.21

Can anybody help me

i have tried disable 2FA to see if that helped, and i have tried different browser as default browser, no luck

EDIT:

I have tried the new client on server 2012 R2, 2016 and 2019
All with the same error : Error while talking to website: Connection timeed out

I have tried wireshark and the client is trying to talk with 178.18.141.21