[SOLVED] [MAC10.10][WP2.5] Record network but don't pulse

Support Client software
1

It can record network correctly, but it always says “Unpulsed: 0KB down, 0KB up”

  1. WP2.5
  2. MAC10.10
  3. Not Windows
  4. Not Windows
  5. NA
  6. What programs were you running when the issue happened? – Always, program irrelevant.
  7. Include any screenshots if possible. – See attached, it counts network traffic correctly, but also zero unpulsed.

How to fix it?

2

Hi,

If the client does not count bandwidth towards the unpulsed number, it cannot use the pcap functions in your OS (windows, linux or OS X). It is always due to permissions, as by default users cannot read the detailed bandwidth info.

Check if you this file exists: /Library/StartupItems/ChmodBPF/ChmodBPF - if it does not, install the whatpulse client through the installer. The installer will copy the right files and set the permissions properly.

3

Thanks – Resolved.