"SaveFile seems to be corrupt"

Support Client software
1

I cant seem to Pulse, I just get this error puu.sh/1bKXb (<—screenshot)

I’ve only had WhatPulse for 6 weeks and already @ 300k clicks and 700k keys, would be a shame to loose that. Any way to fix this?

Thanks.

2

The only way to fix that is to reset your account, try to pulse more often.

3

Thanks for the reply,
Although when I go WhatPulse > Account > Reset token

I get the same error, my save file has been corrupt? :confused:

Edit:
Deleting the folder in appdata then restarting WhatPulse seemed to have helped.
Thanks. :slight_smile:

4

Yay! Oh – one more piece of advice – always pulse right before running Windows Update. That’s also been a problem for me in the past.

5

Seriously? I have 190,655 keys and 613,144 clicks, and 8.31 miles that i need to pulse and I’m getting the same message. Does that mean that none of these won’t count? :’(

6

Yeah, unfortunately there’s no way to recover them. I recommend pulsing frequently (or just setting an autopulse) so any errors will have minimal affect. Sorry!

7

Got the same problem “luckilly” only at 25k, but when I want to reset token it gives me the same message about the corrupt SaveFile and won’t reset… Help?

8

Try logging out of the program from within it. That should close WhatPulse entirely. Then re-open WhatPulse (You’ll have to log in and select a computer again) and you should be able to pulse without difficulty.