Runtime error

Hello!
first, my english is very bad, sorry for that.

since 2 days i become that error:
[i]Microsoft Visual C++ Library.

Runtime error! Program: C:\Program Files\WhatPulse\WhatPulse.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information.[/i]

i try this out:
whatpulse.org/kb/idx.php/12/033/Common-errors/article/Runtime-Error--Microsoft-Visual-C-Library.html

but nothing changes :s

pls help me

What is your version number for WhatPulse and what Operating System are you running?

~Century0

WhatPulse 1.7 and Windows 7 32bit

help, help :s

Waiting on wasted or bobL. This is beyond what I normally deal with.

~Century0

I’m getting the exact same issue. I tried the fixes in the OP as well, nothing worked.

edit: Windows 7 64-bit, whatpulse 1.7 recently downloaded to try and reinstall with, version I had was 1.7 before.

this is what the event viewer says in Report.wer:

Version=1 EventType=APPCRASH EventTime=129429603156675586 ReportType=2 Consent=1 UploadTime=129429603157655642 ReportIdentifier=0d3924e5-3f7d-11e0-94a0-001fd0d887c8 IntegratorReportIdentifier=0d3924e4-3f7d-11e0-94a0-001fd0d887c8 WOW64=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=WhatPulse.exe Sig[1].Name=Application Version Sig[1].Value=1.7.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=4c603ec5 Sig[3].Name=Fault Module Name Sig[3].Value=WhatPulse.exe Sig[4].Name=Fault Module Version Sig[4].Value=1.7.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4c603ec5 Sig[6].Name=Exception Code Sig[6].Value=40000015 Sig[7].Name=Exception Offset Sig[7].Value=00072783 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7600.2.0.0.256.4 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=659f DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=659f4016eb5907713cc37b7b4cbe043e DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=8f42 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=8f422ee9ce5349d37a1e55fee5d90aec UI[2]=C:\Program Files (x86)\WhatPulse\WhatPulse.exe UI[3]=WhatPulse has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\WhatPulse\WhatPulse.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[11]=C:\Windows\syswow64\GDI32.dll LoadedModule[12]=C:\Windows\syswow64\USER32.dll LoadedModule[13]=C:\Windows\syswow64\LPK.dll LoadedModule[14]=C:\Windows\syswow64\USP10.dll LoadedModule[15]=C:\Windows\syswow64\COMDLG32.dll LoadedModule[16]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll LoadedModule[18]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[19]=C:\Windows\system32\oledlg.dll LoadedModule[20]=C:\Windows\syswow64\ole32.dll LoadedModule[21]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[22]=C:\Windows\syswow64\WS2_32.dll LoadedModule[23]=C:\Windows\syswow64\NSI.dll LoadedModule[24]=C:\Windows\syswow64\WININET.dll LoadedModule[25]=C:\Windows\syswow64\Normaliz.dll LoadedModule[26]=C:\Windows\syswow64\iertutil.dll LoadedModule[27]=C:\Windows\syswow64\urlmon.dll LoadedModule[28]=C:\Windows\syswow64\XmlLite.dll LoadedModule[29]=C:\Windows\system32\IMM32.DLL LoadedModule[30]=C:\Windows\syswow64\MSCTF.dll LoadedModule[31]=C:\Windows\system32\uxtheme.dll LoadedModule[32]=C:\Fraps\FRAPS32.DLL LoadedModule[33]=C:\Program Files (x86)\Raptr\ltc_help32-47677.dll LoadedModule[34]=C:\Windows\system32\dwmapi.dll LoadedModule[35]=C:\Windows\syswow64\CLBCatQ.DLL FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=WhatPulse AppPath=C:\Program Files (x86)\WhatPulse\WhatPulse.exe

I have the exact same error, I think? It worked great for months but then all of a sudden I get this error message. Tried to reinstall a few times and I even removed everything I could find from the registry. The weird thing is that the program counts the clicks and keys sometimes even though the error message have popped up. And if you close the error message the program (ofc) closes. But if you leave the error message up, the program counts the keys/clicks. But there is no way to Pulse since you can’t right click the icon.

Windows 7
WhatPulse 1.7

[quote]Problem signature:
Problem Event Name: APPCRASH
Application Name: WhatPulse.exe
Application Version: 1.7.0.0
Application Timestamp: 4c603ec5
Fault Module Name: WhatPulse.exe
Fault Module Version: 1.7.0.0
Fault Module Timestamp: 4c603ec5
Exception Code: 40000015
Exception Offset: 00072783
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1053
Additional Information 1: 659f
Additional Information 2: 659f4016eb5907713cc37b7b4cbe043e
Additional Information 3: 8f42
Additional Information 4: 8f422ee9ce5349d37a1e55fee5d90aec
[/quote]

Same problem here. :sad:

Tried running no other programs except WP to see if that stops it?

Same issue here, getting this crash since one week now.

Windows 7 x64, latest Microsoft patches

I tried to debug it in Studio but since it was a release build no useful info could be found. If an admin can send me a debug build, I can debug it on my machine.

edit: I have also tried the suggestions in the Wiki (delete the .bin file, which was not there, and uninstall+delete folder, which also does not work)

The same thing has started happening to me.
No change in build whatsoever.

One day it works fine, the next i get the error.

I tried reinstalling the Visual C++ Libraries (both 2008 and 2010) and the problem remains.

Feel free to request further information if necessary.

[quote=Ciberclaw]The same thing has started happening to me.
No change in build whatsoever.

One day it works fine, the next i get the error.

I tried reinstalling the Visual C++ Libraries (both 2008 and 2010) and the problem remains.

Feel free to request further information if necessary.[/quote]

I fixed it by deleting the Whatpulse folder located at:

C:\Users\X\AppData(is hidden folder)\Roaming\

[quote=Ciberclaw]I fixed it by deleting the Whatpulse folder located at:

C:\Users\X\AppData(is hidden folder)\Roaming[/quote]

Thanks Ciberclaw, this worked for me too.

[quote=Ciberclaw]I fixed it by deleting the Whatpulse folder located at:

C:\Users\X\AppData(is hidden folder)\Roaming[/quote]

Ahh yes! Thank you Ciberclaw!

I freaking love you, Ciberclaw.
That worked.

Bumping this for an admin or someone who can do so to update the knowledge base thing on this error to also delete that folder.
now to log out of windows and make sure it still works.