error : Wrong password! Try again

Support Client software
1

Hi there !

I’ve got this error when trying to pulse :

“Wrong password! Try again”

I followed this post : http://whatpulse.org/forums/showthread.php?tid=5672 , and when I wanted to change my password into the client, the option was disable.

Thanks for helping me

2

up :slight_smile:

3

If the “Change Password” button is greyed out, you’ve logged in via Facebook. The only way to get this error is to change your password on the website, but I presume you have not done that, which means it could be a client error…I suggest you use the “Logout” button and login again to fix this.