I’ve got a Win 10 machine that works otherwise quite well, but I can’t correctly install WhatPulse 3.1.
The installation itself works as it should, but afterward, I can’t start the application correctly:
The application is running in the background but I can’t access WhatPulse afterward. It’s not possible to terminate the application itself.
I’ve installed WhatPulse 3.1 multiple times and even cleaned Registry keys to be on the save side, but it didn’t help. I’ve also tried to start it the first time elevated to be sure it has enough rights (don’t autostart it in the installation process, start it afterward manually).
After spending hours trying to find the problem, I’m running out of ideas. What additional can I try? What information can I provide to get some help with this problem?
When I start it with the verbose flag (not elevated), it writes the following into the log-file:
04-04-2021 19:18:39.393 INFO “Starting WhatPulse 3.1…”
04-04-2021 19:18:39.442 TRACE Creating db connection with name: “wp-db-connection”
04-04-2021 19:18:39.443 DEBUG Database file: “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.db”
04-04-2021 19:18:39.450 DEBUG Database check: “ok”
04-04-2021 19:18:39.451 DEBUG Opened database in: 9 ms
04-04-2021 19:18:39.451 DEBUG Database size: 0 MB
04-04-2021 19:18:39.509 DEBUG First time database use detected, setting version to: 6
04-04-2021 19:18:39.510 TRACE Settings::setDefault( “stat_keyboard_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.523 TRACE Settings::setDefault( “stat_keyboard_heatmap_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.531 TRACE Settings::setDefault( “stat_mouse_heatmap_prune_3_months” , QVariant(bool, true) )
04-04-2021 19:18:39.544 TRACE Settings::setDefault( “stat_mouse_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.554 TRACE Settings::setDefault( “stat_mouse_heatmap_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.561 TRACE Settings::setDefault( “stat_input_applications_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.568 TRACE Settings::setDefault( “stat_net_interface_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.578 TRACE Settings::setDefault( “stat_net_application_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.586 TRACE Settings::setDefault( “stat_net_protocol_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.603 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.604 TRACE Time: 16 ms
04-04-2021 19:18:39.604 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.604 TRACE Settings::setDefault( “stat_net_protocol_record_unknown” , QVariant(bool, false) )
04-04-2021 19:18:39.611 TRACE Settings::setDefault( “stat_net_country_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.617 TRACE Settings::setDefault( “stat_net_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.633 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.634 TRACE Time: 15 ms
04-04-2021 19:18:39.634 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.634 TRACE Settings::setDefault( “stat_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.653 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.653 TRACE Time: 19 ms
04-04-2021 19:18:39.653 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.653 TRACE Settings::setDefault( “stat_boot_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.666 TRACE Settings::setDefault( “stat_application_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.687 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.688 TRACE Time: 21 ms
04-04-2021 19:18:39.688 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.688 TRACE Settings::setDefault( “stats_input_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.708 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.708 TRACE Time: 20 ms
04-04-2021 19:18:39.708 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.708 TRACE Settings::setDefault( “stats_net_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.725 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.725 TRACE Time: 17 ms
04-04-2021 19:18:39.725 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.725 TRACE Settings::setDefault( “stats_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:18:39.740 TRACE Settings::setDefault( “online_send_applications” , QVariant(bool, true) )
04-04-2021 19:18:39.751 TRACE Settings::setDefault( “online_send_heatmaps” , QVariant(bool, true) )
04-04-2021 19:18:39.765 TRACE Settings::setDefault( “launch_on_start” , QVariant(bool, true) )
04-04-2021 19:18:39.776 TRACE Settings::setDefault( “check_for_updates_include_beta” , QVariant(bool, false) )
04-04-2021 19:18:39.787 TRACE Settings::setDefault( “auto_install_updates” , QVariant(bool, false) )
04-04-2021 19:18:39.795 TRACE Settings::setDefault( “work_offline” , QVariant(bool, false) )
04-04-2021 19:18:39.810 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.810 TRACE Time: 15 ms
04-04-2021 19:18:39.811 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:39.811 TRACE Settings::setDefault( “proxy_system_enabled” , QVariant(bool, true) )
04-04-2021 19:18:39.822 TRACE Settings::setDefault( “trayicon_blink_on_activity” , QVariant(bool, true) )
04-04-2021 19:18:39.832 TRACE Settings::setDefault( “mainwindow_open_on_start” , QVariant(bool, true) )
04-04-2021 19:18:39.840 TRACE Settings::setDefault( “linux_check_network_permissions” , QVariant(bool, true) )
04-04-2021 19:18:39.851 TRACE Settings::setDefault( “windows_run_as_administrator” , QVariant(bool, false) )
04-04-2021 19:18:39.861 TRACE Settings::setDefault( “tray_doubleclick_pulse” , QVariant(bool, true) )
04-04-2021 19:18:39.867 TRACE Settings::setDefault( “logo_color” , QVariant(QString, “auto”) )
04-04-2021 19:18:39.875 TRACE Settings::setDefault( “auto_pulse_keys_enabled” , QVariant(bool, true) )
04-04-2021 19:18:39.881 TRACE Settings::setDefault( “auto_pulse_keys_unit” , QVariant(int, 50000) )
04-04-2021 19:18:39.886 TRACE Settings::setDefault( “client_api_http_enable” , QVariant(bool, false) )
04-04-2021 19:18:39.895 TRACE Settings::setDefault( “client_api_http_port” , QVariant(int, 3490) )
04-04-2021 19:18:39.905 TRACE Settings::setDefault( “client_api_http_allowed_ips” , QVariant(QString, “127.0.0.1,::1”) )
04-04-2021 19:18:39.914 TRACE Settings::setDefault( “last_application_version_check” , QVariant(QDateTime, QDateTime(2021-04-04 19:18:39.914 W. Europe Daylight Time Qt::LocalTime)) )
04-04-2021 19:18:39.921 TRACE Settings::setDefault( “geek_window_autostart” , QVariant(bool, false) )
04-04-2021 19:18:39.926 TRACE Settings::setDefault( “geek_window_ontop” , QVariant(bool, true) )
04-04-2021 19:18:39.933 TRACE Settings::setDefault( “geek_window_color_font” , QVariant(QString, “#ffffff”) )
04-04-2021 19:18:39.938 TRACE Settings::setDefault( “geek_window_font_size” , QVariant(int, 10) )
04-04-2021 19:18:39.943 TRACE Settings::setDefault( “geek_window_color_background” , QVariant(QString, “#000000”) )
04-04-2021 19:18:39.954 TRACE Settings::setDefault( “geek_window_transparancy” , QVariant(int, 50) )
04-04-2021 19:18:39.961 TRACE Settings::setDefault( “geek_window_doubleclick_close” , QVariant(bool, true) )
04-04-2021 19:18:39.969 TRACE Settings::setDefault( “geek_window_snap_to_grid” , QVariant(bool, true) )
04-04-2021 19:18:39.985 TRACE Query “exec()” took too much time!
04-04-2021 19:18:39.985 TRACE Time: 16 ms
04-04-2021 19:18:39.985 TRACE Query string: “INSERT OR IGNORE INTO settings (“name”, “value”) VALUES(?, ?)”
04-04-2021 19:18:40.006 TRACE Query “exec(…)” took too much time!
04-04-2021 19:18:40.006 TRACE Time: 20 ms
04-04-2021 19:18:40.007 TRACE Query string: “INSERT INTO geekwindow_labels (val, x, y) VALUES (‘Keys:’, 10, 10)”
04-04-2021 19:18:40.080 DEBUG Not running WhatPulse as Administrator! 
04-04-2021 19:18:40.080 TRACE Settings::get( “windows_run_as_administrator” )
04-04-2021 19:18:40.081 DEBUG Encrypted file: “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.wpw”
04-04-2021 19:18:40.082 DEBUG Unable to open savefile
04-04-2021 19:18:40.082 WARN Failed to load ’ “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.wpw” ’ - trying backup file
04-04-2021 19:18:40.083 DEBUG Unable to open savefile
[hr]
When I start it elevated with verbose-flag:
19:43:42.097 INFO “Starting WhatPulse 3.1…”
04-04-2021 19:43:42.127 TRACE Creating db connection with name: “wp-db-connection”
04-04-2021 19:43:42.128 DEBUG Database file: “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.db”
04-04-2021 19:43:42.167 DEBUG Database check: “ok”
04-04-2021 19:43:42.168 DEBUG Opened database in: 41 ms
04-04-2021 19:43:42.168 DEBUG Database size: 0 MB
04-04-2021 19:43:42.173 TRACE Settings::setDefault( “stat_keyboard_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.173 TRACE Settings::setDefault( “stat_keyboard_heatmap_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.174 TRACE Settings::setDefault( “stat_mouse_heatmap_prune_3_months” , QVariant(bool, true) )
04-04-2021 19:43:42.174 TRACE Settings::setDefault( “stat_mouse_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.174 TRACE Settings::setDefault( “stat_mouse_heatmap_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.174 TRACE Settings::setDefault( “stat_input_applications_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.175 TRACE Settings::setDefault( “stat_net_interface_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.175 TRACE Settings::setDefault( “stat_net_application_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.175 TRACE Settings::setDefault( “stat_net_protocol_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.176 TRACE Settings::setDefault( “stat_net_protocol_record_unknown” , QVariant(bool, false) )
04-04-2021 19:43:42.176 TRACE Settings::setDefault( “stat_net_country_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.176 TRACE Settings::setDefault( “stat_net_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.177 TRACE Settings::setDefault( “stat_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.177 TRACE Settings::setDefault( “stat_boot_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.177 TRACE Settings::setDefault( “stat_application_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.177 TRACE Settings::setDefault( “stats_input_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.178 TRACE Settings::setDefault( “stats_net_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.178 TRACE Settings::setDefault( “stats_uptime_enable” , QVariant(bool, true) )
04-04-2021 19:43:42.178 TRACE Settings::setDefault( “online_send_applications” , QVariant(bool, true) )
04-04-2021 19:43:42.179 TRACE Settings::setDefault( “online_send_heatmaps” , QVariant(bool, true) )
04-04-2021 19:43:42.179 TRACE Settings::setDefault( “launch_on_start” , QVariant(bool, true) )
04-04-2021 19:43:42.179 TRACE Settings::setDefault( “check_for_updates_include_beta” , QVariant(bool, false) )
04-04-2021 19:43:42.179 TRACE Settings::setDefault( “auto_install_updates” , QVariant(bool, false) )
04-04-2021 19:43:42.180 TRACE Settings::setDefault( “work_offline” , QVariant(bool, false) )
04-04-2021 19:43:42.180 TRACE Settings::setDefault( “proxy_system_enabled” , QVariant(bool, true) )
04-04-2021 19:43:42.180 TRACE Settings::setDefault( “trayicon_blink_on_activity” , QVariant(bool, true) )
04-04-2021 19:43:42.180 TRACE Settings::setDefault( “mainwindow_open_on_start” , QVariant(bool, true) )
04-04-2021 19:43:42.181 TRACE Settings::setDefault( “linux_check_network_permissions” , QVariant(bool, true) )
04-04-2021 19:43:42.181 TRACE Settings::setDefault( “windows_run_as_administrator” , QVariant(bool, false) )
04-04-2021 19:43:42.181 TRACE Settings::setDefault( “tray_doubleclick_pulse” , QVariant(bool, true) )
04-04-2021 19:43:42.181 TRACE Settings::setDefault( “logo_color” , QVariant(QString, “auto”) )
04-04-2021 19:43:42.182 TRACE Settings::setDefault( “auto_pulse_keys_enabled” , QVariant(bool, true) )
04-04-2021 19:43:42.182 TRACE Settings::setDefault( “auto_pulse_keys_unit” , QVariant(int, 50000) )
04-04-2021 19:43:42.182 TRACE Settings::setDefault( “client_api_http_enable” , QVariant(bool, false) )
04-04-2021 19:43:42.182 TRACE Settings::setDefault( “client_api_http_port” , QVariant(int, 3490) )
04-04-2021 19:43:42.183 TRACE Settings::setDefault( “client_api_http_allowed_ips” , QVariant(QString, “127.0.0.1,::1”) )
04-04-2021 19:43:42.183 TRACE Settings::setDefault( “last_application_version_check” , QVariant(QDateTime, QDateTime(2021-04-04 19:43:42.183 W. Europe Daylight Time Qt::LocalTime)) )
04-04-2021 19:43:42.183 TRACE Settings::setDefault( “geek_window_autostart” , QVariant(bool, false) )
04-04-2021 19:43:42.183 TRACE Settings::setDefault( “geek_window_ontop” , QVariant(bool, true) )
04-04-2021 19:43:42.184 TRACE Settings::setDefault( “geek_window_color_font” , QVariant(QString, “#ffffff”) )
04-04-2021 19:43:42.184 TRACE Settings::setDefault( “geek_window_font_size” , QVariant(int, 10) )
04-04-2021 19:43:42.184 TRACE Settings::setDefault( “geek_window_color_background” , QVariant(QString, “#000000”) )
04-04-2021 19:43:42.184 TRACE Settings::setDefault( “geek_window_transparancy” , QVariant(int, 50) )
04-04-2021 19:43:42.185 TRACE Settings::setDefault( “geek_window_doubleclick_close” , QVariant(bool, true) )
04-04-2021 19:43:42.185 TRACE Settings::setDefault( “geek_window_snap_to_grid” , QVariant(bool, true) )
04-04-2021 19:43:42.185 DEBUG Running WhatPulse as Administrator! 
04-04-2021 19:43:42.186 DEBUG Encrypted file: “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.wpw”
04-04-2021 19:43:42.187 DEBUG Unable to open savefile
04-04-2021 19:43:42.187 WARN Failed to load ’ “C:/Users/ND/AppData/Local/WhatPulse/whatpulse.wpw” ’ - trying backup file
04-04-2021 19:43:42.187 DEBUG Unable to open savefile
04-04-2021 19:43:42.408 DEBUG Loaded application aliases