Application info missing

There is something strange with the application info.

Couple of days ago my total keys of Microsoft Office Outlook was near the 40.000. And now it is only 6857 keys.

Today is used PrintShop Mail 7.0.4, before pulse it said i have around the 800 keys, after that pulse(it should add 236 keys, make it around the 1000 keys) it said it has 428 keys in total.

How could this happen?
I don’t know exact how many, but multiple programs lost keys…